Privacy Policy
Privacy Policy – Noble Hajj Umrah
At Noble Hajj Umrah, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you book with us or visit our website.
1. Who We Are
Noble Hajj Umrah is a Belgium-based travel company specializing in Hajj, Umrah, and Islamic tours for individuals, families, and groups across Europe. We are committed to handling your personal data responsibly and transparently.
2. What Information We Collect
We may collect the following information from you:
- Full name, passport details, nationality, and date of birth
- Contact information including address, phone number, and email
- Payment and billing details
- Travel preferences and special requirements
- Visa-related documents and health/vaccination records (if required by law)
- Any communications made with our support team
3. How We Use Your Information
Your personal data is used only for the purposes of:
- Processing bookings and travel arrangements
- Applying for Umrah or Hajj visas on your behalf
- Coordinating flights, accommodations, and transportation
- Meeting legal or immigration requirements in Saudi Arabia or other countries
- Communicating with you before, during, and after your trip
- Internal record-keeping, auditing, and legal compliance
4. Data Sharing and Disclosure
We do not sell or rent your information to any third party. However, your data may be shared with:
Saudi Hajj & Umrah Ministry (for visa processing)
Airlines, hotels, and ground transport providers
Payment processors and secure online platforms
Government or regulatory authorities if required by law
All our partners are bound by strict privacy and data security obligations.
5. How We Protect Your Information
We implement appropriate technical and organizational measures to secure your data, including:
- SSL encryption for online forms and transactions
- Secure databases with limited access
- Staff training on data protection and privacy
- Regular system audits and data handling reviews
6. Cookies and Website Tracking
Our website may use cookies to enhance user experience, track analytics, and remember preferences. You can manage cookie settings through your browser.
7. Your Rights
Under EU data protection laws (GDPR), you have the right to:
Access the personal data we hold about you
Request corrections or updates
Request deletion of your data (where legally permitted)
Withdraw consent to data usage
Lodge a complaint with a data protection authority
8. Retention of Data
We retain your data only as long as necessary to fulfill the purpose for which it was collected or as required by law (e.g., tax or visa records).
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices. Please review their privacy policies separately.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the date of revision.
11. Contact Us
If you have any questions about this policy or your personal data, please contact